Skol Casino Privacy Policy

We at Skol Casino are committed to protecting your personal data and respecting your privacy whenever you visit Skol Casino.com or use our services. This policy explains what information we collect, why we collect it, and how we keep it safe when you register, log in, deposit, play, or request a withdrawal. By using Skol Casino, you agree to the practices described below.

Who We Are

Skol Casino is operated by White Hat Gaming Limited, registered in Malta (registration number C73232), with its registered office at 85 St John Street, Valletta VLT1165. Our group company, White Hat (Holdings) Limited, registered in Gibraltar (registration number 109784), 2/3b Horse Barrack Lane, supports us with marketing, systems development, payment processing and customer services. We hold a UK Gambling Commission licence (number 52894) for our Great Britain customers and an MGA licence (MGA/B2C/370/2017) for all other permitted customers. We only accept players who are residents of Great Britain and are 18 years of age or older.

Information We Collect

When you use Skol Casino, we collect several categories of personal data to provide our services, verify your identity, and comply with our licensing obligations.

• We collect the details you provide when you register, including your name, date of birth, address, email address and phone number.
• We collect identity and age verification documents to confirm you are eligible to play.
• We record your financial information, such as payment card details or e-wallet information, when you make a deposit or request a withdrawal through Visa, Mastercard, Trustly, PayPal, Skrill or Neteller.
• We log your gaming activity, including slots, live casino games, and bonus participation, such as Skol free spins or Skol bonus redemptions.
• We store technical data, including your IP address, device type, browser, and login timestamps, whenever you access the Skol app or our desktop and mobile platforms.
• We keep records of your communications with our customer support team via email, live chat or our Help Centre.

How We Use Your Data

Our purpose in collecting your information is to run Skol Casino responsibly, securely, and in line with our regulatory obligations.

• We use your data to create and manage your account, including your Skol login credentials.
• We use your information to process deposits and Skol casino withdrawal requests to the same method used for your deposit.
• We use your gaming and financial history to detect fraud, prevent money laundering, and conduct affordability checks.
• We use your contact details to send account notifications, promotional offers, and updates about our Level-Up Rewards loyalty programme.
• We use aggregated data to improve our slots, live casino, and mobile game offerings.
• We use your data to respond to support requests submitted through Skol casino live chat or email.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and Skol app to remember your preferences, keep you securely logged in, and analyse how you interact with our games and promotions, including any Skol casino no deposit bonus or Skol casino free spins offers you view. You can manage cookie settings through your browser at any time. Disabling certain cookies may affect how our site functions, including your ability to complete registration or access certain features.

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who help us operate Skol Casino, including:

• Payment providers who process your deposits and withdrawals.
• Identity verification services that confirm your age and eligibility.
• Regulatory bodies, including the UK Gambling Commission and the Malta Gaming Authority, when legally required.
• Fraud prevention and anti-money laundering agencies.
• Marketing partners, only where you have consented to receive promotional communications, such as updates on a Skol promo code or Skol bonus code.

We may also disclose information about Skol Casino sister sites free spins or Skol Casino sister sites no deposit bonus promotions if you have opted in to receive cross-brand marketing from our group companies.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. We use encryption for sensitive data, including payment details submitted during deposit and withdrawal transactions. Your funds are held at the UK Gambling Commission's medium protection level. While we work hard to safeguard your information, no method of transmission over the internet is completely secure, and we encourage you to use a strong password for your Skol login.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by applicable gambling regulations and anti-money laundering laws. If your account becomes inactive for 12 months, we will notify you before any account maintenance fee applies. Accounts that remain dormant may be deducted £5 per month, starting 30 days after our first notification, in line with our terms.

Your Rights

As a Skol Casino customer, you have rights over your personal data under UK and EU data protection law. These include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to our legal and regulatory retention obligations.
• Object to or restrict certain types of processing, including marketing communications.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact our support team through the Help Centre or by emailing support@Skol Casino.com.

Responsible Gaming and Self-Exclusion

If you choose to self-exclude or set deposit limits, we retain relevant data to enforce these restrictions across our platform, including preventing further Skol casino bonus or Skol casino no deposit bonus codes offers from being applied to your account during the exclusion period.

Children's Privacy

Skol Casino is intended solely for adults aged 18 and over. We do not knowingly collect personal data from anyone under this age. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of Skol Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you need help with your Skol register process, account verification, or a Skol casino withdrawal, our support team is available 24/7 via live chat, with typical responses within 30-60 seconds, or by email at support@Skol Casino.com, with replies within 24-48 hours.